VistaClaim Journey: Dedicated Team Excellence

Nationwide Appraisals has long been a beacon of precision and efficiency in the automotive, heavy equipment, and motorcycle appraisal industries. Their ambition to elevate their service capabilities gave rise to VistaClaim, an innovative cloud-based platform designed to transform the appraisal process.

Challenge

The challenge was complex: to engineer a platform robust enough to handle a significant uptick in daily assignments while upholding the utmost standards of accuracy and speed. The goal was to develop an MVP that would not only meet immediate needs but also provide a scalable base for future growth and features. Chris, the president of Nationwide Appraisals, aimed to position his company as a leader in automotive appraisals across the United States. He envisioned a platform that would boost the volume of assignments his company could manage daily. Additionally, he sought to create an application that would enable car owners to perform self-service photo-taking for damage estimation.

Solution

Our journey with Nationwide Appraisals commenced with the crafting of an MVP that catered to both web and mobile interfaces. The successful launch of this MVP was just the beginning. As we progressed, our focus shifted to continuous improvement, adding innovative features and refining existing ones. The transition of Nationwide Appraisals under the Sedgwick umbrella marked a significant milestone, and our team adapted to the new dynamics, ensuring uninterrupted progress and service excellence.

• Initial Development and MVP Creation:

  • Starting with a single developer, our team grew in size and expertise, reflecting the evolving complexity of the project. We built various applications and MVPs to help Chris validate his idea in the competitive US market.
  • ASP.NET, Azure, and Angular were the foundational technologies we used to develop a suite of applications that served as the cornerstone for the VistaClaim platform.

• Mobile Application Development with Xamarin:

  • Recognizing the need for a mobile solution, we developed a user-friendly application using Xamarin. This app allowed car owners to easily take photos for damage assessment, significantly simplifying the appraisal process.
  • The Xamarin-based application provided a consistent and integrated user experience, bridging the gap between web and mobile platforms.

• Cloud Hosting and Development:

  • The VistaClaim platform was hosted on Azure, chosen for its robust cloud capabilities that ensured scalability and reliability. Azure’s comprehensive services facilitated a resilient and efficient cloud-based solution.

• System Integrations:

  • A key to VistaClaim’s functionality was its ability to integrate smoothly with third-party services. We meticulously implemented multiple integrations, enhancing the platform’s capabilities and user experience.

• Agile Development and Continuous Improvement:

  • Our agile development practices allowed us to remain flexible and responsive to Nationwide Appraisals’ needs. Even as the company became part of Sedgwick, our commitment to progress and excellence remained unwavering.

Result

The 11-year partnership with Nationwide Appraisals has been a testament to the lasting impact of a dedicated team. VistaClaim has not only met the increased demand for appraisals but has also established new benchmarks for operational efficiency in the industry. The platform’s capacity to handle a higher volume of assignments with steadfast reliability has cemented its status as an industry leader. Our ongoing cooperation, which began in 2013, has supported Nationwide Appraisals’ significant growth and subsequent acquisition by Sedgwick. We continue to work with Sedgwick to expand VistaClaim and develop new tools for the appraisal industry.